Storytelling Kiosk for the Burke Museum, Winter 2018

 
 
To view the full interactive prototype, click this image.

To view the full interactive prototype, click this image.

To view the interactive prototype, click the image above. You may also click through the slideshow gallery below to view the different screens of the prototype.

 
 

The Storytelling Kiosk was a prototype for an interactive kiosk for the new Burke Museum in Seattle, Washington. This project was part of the “Removing Barriers” directed research group led by Tyler Fox at the University of Washington. The Burke Museum is currently in the process of trying to relocate to a new building, and wanted some recommendations for technology to augment their new space. After doing some user research, my team and I came up with the idea for the kiosk, in which museumgoers could write stories in response to exhibits within the museum, and read stories written by others to start a dialogue about artifacts within the museum, particularly ones with cultural significance.

My team consisted of four people—one graduate student and two other undergraduate students who were recently admitted to my current major. Together we went through research, ideation and design phases in order to create the kiosk.

Our team started with semi-structured interviews with some of the museum staff at the Burke Museum. From the interviews gathered by the teams in our directed research group, we were able to get a sense of the wants and needs of the museum staff in terms of technology and museumgoer engagement. We then used this information to ideate and brainstorm different technological solutions for the Burke Museum space. Our team’s proposal was the Storytelling Kiosk.

The idea behind the Storytelling Kiosk arose from the museum staff’s desire for a “two-way dialogue” between the museum and the museumgoer. The kiosk itself was envisioned to be a standalone object in each exhibit, with a touch screen interface about the size of an iPad—so that if the Museum chose, they could replace physical kiosks with mounted iPads, which may be cheaper and easier to adopt into the space. This interface allows museumgoers to tell stories about objects they have encountered in the exhibit, or to read others’ stories. We prototyped it using Adobe XD.

I was in charge of the design portion of the project, which included the overall look of the interface. During this phase, I made use of the Burke Musem’s current branding scheme to ensure that the kiosk would fit in with the Burke Museum’s aesthetic, and created a common style guide for my other group members to follow. This way, my group and I had a common understanding of our goals in terms of the design moving forward. My group and I worked together to create a functional layout that is both user-friendly and aesthetically pleasing. I also looked over the interface designs, editing for quality and consistency, and eventually I added the interactive element to the final prototype.

We presented our final prototype to the Burke Museum staff and the public at an open house event. For this, we used a Microsoft Surface to present the interactive prototype above.